Privacy Policy for oclassical.com
1. Introduction
At oclassical.com (“we,” “our,” or “us”), we recognize the importance of protecting your personal data and are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal data when you interact with our website and services. We adhere strictly to applicable privacy and data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We prioritize transparency, accountability, and responsible data handling practices.
Your trust is important to us, and we are committed to ensuring that your privacy is protected in accordance with applicable statutes and industry-leading security standards.
2. Scope and Data Controller
This Privacy Policy applies to all personal data collected through oclassical.com, including interactions via email, website navigation, account creation, purchases, or any other engagement with our online platform and services.
For purposes of applicable data protection legislation, oclassical.com acts as the data controller in relation to the personal data processed through the website. Should you have any privacy-related inquiries, you may contact us at [email protected].
3. Categories of Data We Process
We collect and process various categories of personal data to provide and improve our services:
a. Usage Data
Includes your IP address, browser type, device identifiers, geographic location, date and time of access, pages viewed, navigation paths, and duration of visit. This data helps us analyze trends and enhance user experience.
b. Account Data
Information provided when creating an account or making purchases, such as your full name, billing and shipping addresses, email address, and phone number.
c. Profile Data
Information relating to your preferences, purchase history, browsing behavior, and engagement on oclassical.com. This includes survey responses, reviews, and interests noted in your account settings.
d. Communication Data
Details concerning your correspondence with us, including support requests, contact forms, live chat messages, email interactions, and dispute resolution documentation.
e. Technical Data
Device-specific information such as device model, operating system, screen resolution, browser plug-ins, internet service provider, system configuration, and diagnostic information relevant to our platform’s performance.
f. Transaction Data
Records of purchases, order fulfillment details, payment confirmations, delivery data, and invoice history. We do not process full payment credentials—these are managed securely by certified third-party payment processors.
g. Preference Data
Marketing preferences, opt-in or opt-out status for subscriptions, and product categories of interest based on browsing and user input.
4. Legal Bases for Processing
We process your personal data under the following lawful bases, as defined under GDPR and in accordance with CCPA where applicable:
– Legitimate interests: For analytics, website improvement, fraud prevention, and secure platform operation.
– Contractual necessity: To fulfill purchases, manage your account, and deliver services requested by you.
– Consent: For marketing communications, cookies (excluding essential cookies), and surveys; you may withdraw consent at any time.
– Legal obligation: Where compliance with legal or regulatory obligations is required.
5. Your Data Protection Rights
You are entitled to the following rights in respect to your personal data:
– Right of Access: Obtain confirmation of whether we are processing your data, and if so, access the personal data.
– Right to Rectification: Request the correction of inaccurate or incomplete personal information.
– Right to Erasure (“Right to be Forgotten”): Request the deletion of your data under defined circumstances.
– Right to Restriction of Processing: Request the restriction of processing if you contest the accuracy, legality, or necessity of the data.
– Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format, or request we transfer it to another controller.
To exercise these rights, please send a written request to [email protected]. We may require verification of identity before processing your request.
6. Security Measures
We employ technical and organizational measures to ensure the confidentiality, integrity, and availability of personal data. These include:
– SSL/TLS encryption for data transmission
– Role-based access controls
– Frequent data backups and redundancies
– Internal staff training on data security and privacy compliance
– Regular audits and vulnerability assessments
While we do our utmost to secure your information, no method of transmission over the internet is entirely secure. Accordingly, we cannot guarantee absolute security.
7. International Data Transfers
Where your data is transferred outside of the European Economic Area or your local jurisdiction, we ensure an adequate level of data protection through:
– Standard Contractual Clauses (SCCs) approved by the European Commission
– Supplemental measures where necessary
– Compliance with local legal frameworks ensuring adequate safeguards
8. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Policy:
– Account Data: Retained for the duration of your account’s existence and up to 6 years post-deactivation for legal or accounting purposes.
– Transaction Data: Retained for 7 years for statutory recordkeeping.
– Communication Data: Retained for 2 years after the date of correspondence.
– Technical and Usage Data: Retained for up to 24 months for analytics purposes.
– Preference Data: Retained until you withdraw your consent or delete your account.
Obsolete or redundant information is securely deleted or anonymized.
9. Cookie Policy
We utilize cookies and similar tracking technologies on oclassical.com for various purposes:
a. Essential Cookies
Required for core site functionality, such as secure log-in, shopping cart management, and authentication.
b. Functional Cookies
Allow the website to remember choices you make (language, location, preferences) for a personalized experience.
c. Analytics Cookies
Used to collect aggregate data on site usage and performance, including user behavior patterns and traffic sources (e.g., via Google Analytics).
d. Performance Cookies
Help optimize loading speed, server performance, and functional responsiveness of pages visited.
10. Cookie Management & Compliance
You have control over cookie preferences and can manage or revoke your consent through:
– Our Cookie Consent Banner when you first visit oclassical.com
– Browser settings to delete or block cookies
– Opt-out mechanisms for third-party analytics, such as Google Analytics Opt-out Browser Add-on
We honor Do Not Track (DNT) signals and comply with the GDPR and CCPA requirements regarding cookies and tracking.
11. Protection of Children’s Privacy
oclassical.com is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children under 13 without verifiable parental consent. If you are a parent or guardian and believe your child has submitted information to us without consent, please contact us at [email protected] so we can address the matter promptly and, where applicable, delete the data.
12. Changes to This Privacy Policy
We reserve the right to amend or update this Privacy Policy at our discretion. Any significant changes will be communicated via updates on this page or through email notifications for registered users. We encourage users to review this Policy periodically to stay informed of how we are protecting their data.
13. Contact
If you have questions, concerns, or requests relating to this Privacy Policy, your rights, or data practices, please reach out to us at:
Email: [email protected]
Website: https://oclassical.com
We are fully committed to compliance with applicable privacy laws and safeguarding your personal information. For any privacy-related inquiries, please do not hesitate to contact us.